Boosting the top line for IT/ITeS

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Find out what goes into building a high-performing sales team
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Discover how organizations can make revolutionary upgrades to their sales force using scientifically recommended hiring frameworks.
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Whitepaper
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Type:
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IT/ITeS
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Industry:
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Hardware sales, software sales, IT services
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Description
According to Gartner’s research, a direct sales model using virtual interactions with prospects and customers will dominate sales strategies for 60% of vendors by 2023.
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The IT industry needs a sales force to keep up with the transformation in buying behaviors.
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Problem-solving skills, adaptability and market awareness are among the star competencies for hiring.
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IT companies should continue emphasizing cognitive ability as a must-have for sales roles.
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An overview

Evolving buyer personas, the onset of innovative technology and the growing complexity of IT products and services has made “selling” trickier for IT companies. This scenario undoubtedly mandates recruiting high-performing, technology empowered, revenue-generating, information-rich sales professionals eager to redefine traditional selling processes. This whitepaper serves as an insightful resource to enable and empower such recruitment.

What you will learn from this whitepaper

Divided into four major sections, this whitepaper offers an overview of a typical sales professional in the current IT/ITeS sector followed by key industry findings and expert recommendations. These recommendations include the top sales competencies identified by Mercer | Mettl and role-specific competencies that are essential for sales professionals to succeed at various levels. With substantial industry evidence, the report urges organizations of all sizes, from startups to Fortune 500 companies, to rigorously assess their sales hiring frameworks and adopt scientific methods to make appropriate and research-backed hiring decisions.
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Boosting the top line for IT/ITeS
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The state of L&D report 2022

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This report explores the various practical L&D (Learning & Development) challenges.
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This report is for organizations looking at upskilling and reskilling their employees. As the nature & demands of the workforce continuously evolve, discover the key trends that all organizations preparing themselves to be future-ready must be aware of.
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Survey
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650+
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No of Respondents:
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Leaders and L&D professionals
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As per the Mercer | Mettl Learning and Development Report 2022, close to 38% respondents have listed “the absence of structured organizational focus and strategy” as their main L&D-related challenge.
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55% of the respondents believed that the organizational spend on L&D had increased after the pandemic.
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52% of the respondents agree that the organizations spend most of their L&D budget on mid-level employees.
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36.2% of the respondents are of the opinion that communication is the most important soft skill.
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An overview

This report explores the various practical L&D (Learning & Development) challenges that organizations face with respect to budgetary allocations, processes or lack thereof and the lack of employee engagement. The key findings from the report can help organizations make sense of the skills ecosystem and offer insights on how to make learning tools easily accessible and effective for all employees. The importance of assessment tools in helping organizations identify key skillsets of their employees comes to the forefront yet again.

What you will learn from this report

The Mercer | Mettl survey report is a ready reckoner for organizations to understand relevant skilling challenges in 2022. It also provides useful insights on how to implement effective learning solutions for employees that are also measurable (with respect to impact and Return on Investment).
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The Power of 360 Feedback Analytics

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Organizational impact and transformation derived from 360-degree feedback reports
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Discover how organizations are making game-changing improvements by leveraging 360 feedback reports
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Whitepaper
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10
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Case Studies Analyzed:
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Successful global corporations
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According to a study on the effects of performance feedback interventions, incorrect performance feedback can lower employee performance by as much as 30%!
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Leading global organizations rely on holistic feedback reports to make talent decisions
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Actions and strategies based on 360 feedback can help companies save millions of dollars annually
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360 feedback has enabled leaders to increase their impact by 93%, leading to higher performance and sales
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An overview

This whitepaper offers a broad overview of how 360 reports have helped make significant changes across major corporations. You will witness the power of these reports through a series of examples where pinpointing individual blind spots and hidden strengths have been instrumental in the success of the likes of Philips, Netflix, IBM, Tesco, Google and more!

What you’ll learn from this whitepaper

  • How the practical details of 360 reports (strengths, hidden strengths, blind spots and areas of development) can steer an organization toward greatness
  • The vital co-relation between core professional competencies, high-performing teams and higher retention
  • Why a ‘people first’ approach is indispensable for lasting business expansion and growth
  • How 360 feedback insights enable organizations to drive:
i) Future-ready L&D fueled by behavioral changes ii) Strategic workforce planning iii) Employee experience, engagement, productivity and innovation iv) Quicker tech adoption and cross-border expansion And more!
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